Bonafide Xchange Companion Code of Conduct

1. Represent yourself honestly

Companions must keep their profile information accurate and up to date.

This includes images, location, availability, rates, services offered, boundaries, booking preferences, verification status and any relevant terms.

Misleading profiles, false claims, stolen images, impersonation or deliberately inaccurate information may result in account review or removal.

2. Your boundaries are yours

Companions have the right to decide:

• Who they see
• What services they offer
• What they do not offer
• Their rates and deposits
• Their cancellation terms
• Their availability
• Their communication style

BFX supports companions setting clear boundaries. The expectation is that those boundaries are communicated honestly and respectfully so clients understand what is and is not available.

3. Communicate clearly and professionally

Companions are expected to communicate with clients in a clear, respectful and timely manner where possible.

This does not mean being available 24/7. It means avoiding unnecessary confusion, misleading responses, or accepting enquiries you have no intention of honouring.

If a booking does not suit you, you are allowed to decline. A clear "no thank you" or no further engagement is better than feeling pressured into something that does not feel right.

4. Use booking tools responsibly

BFX tools such as Booking Lounge™, response timers, structured enquiries, client profiles and future review features are designed to reduce burnout, ghosting and time-wasting.

Companions should use these tools honestly and avoid manipulating platform systems, submitting false reports, making malicious claims or using features to punish clients unfairly.

Platform tools work best when everyone uses them in good faith.

5. Honour agreed bookings where safe to do so

If a companion agrees to a booking, they are expected to honour the agreed time, location, rate and terms unless there is a genuine reason to cancel or change the arrangement.

Companions always have the right to cancel or leave if they feel unsafe, uncomfortable, misled, pressured or disrespected.

However, repeated unexplained cancellations, misleading availability or unreliable booking behaviour may affect client trust and platform integrity.

6. Be clear about deposits, rates and cancellation terms

Companions are responsible for clearly communicating their rates, deposit requirements, cancellation fees and payment expectations before a booking is confirmed.

Clients should not be left guessing about costs or terms.

Clear expectations protect your time, reduce disputes and help avoid uncomfortable conversations later.

7. Respect client privacy

Clients also have a right to privacy and discretion.

Companions must not expose, threaten, shame, dox, record, screenshot or share private client information without consent, unless disclosure is necessary for safety, legal reasons or platform reporting.

This includes names, phone numbers, workplace details, addresses, conversations, images, booking history or personal circumstances.

8. Safety comes first

Companions are encouraged to trust their instincts, use screening where appropriate, set clear boundaries and report concerning behaviour.

BFX does not expect companions to continue communication or proceed with a booking if something feels unsafe, pressured, dishonest or disrespectful.

Your safety matters more than politeness.

9. Respect other companions

BFX is not a space for bullying, shaming, copying, outing, sabotaging or harassing other companions.

Disagreements may happen, but companions are expected to avoid public attacks, malicious reporting, gossip-based harm, or behaviour that damages another provider's safety, reputation or livelihood.

The platform is built on community, not competition at any cost.

10. Zero tolerance behaviour

BFX may restrict or remove companion accounts for behaviour including but not limited to:

• Fake or misleading profiles
• Stolen images or impersonation
• Repeated dishonest booking behaviour
• Harassment, threats or abuse
• Privacy breaches or doxxing
• Malicious reporting
• Scamming or payment manipulation
• Misuse of platform tools
• Unsafe conduct that puts others at risk

Final reminder

BFX respects companions as independent professionals.

You are allowed to have boundaries.
You are allowed to say no.
You are allowed to protect your time, energy and safety.

This Code of Conduct exists to keep the platform honest, respectful and safe for the people using it properly.